Privacy Policy & Terms of Service
Effective Date: 5/16/2025
Website: https://www.zenergytahoe.com
At Zenergy Massage and Wellness, your privacy matters. This policy outlines how we collect, use, and protect your personal information, including data collected through our website, forms, and SMS messaging services.
What Personal Information We Collect
We may collect the following information when you engage with our website, services, or SMS program:
Name
Email address
Phone number
Mailing address
Appointment and service preferences
Health information you choose to share
Communication preferences, including SMS consent status
How We Use Your Information
We use your personal data to:
Schedule and manage appointments
Deliver services and follow-up communication
Send reminders, updates, and special offers (with consent)
Improve our customer experience
Meet legal, security, and operational requirements
Who We Share Information With
We do not sell or rent your personal information. We may share data only with:
Trusted third-party providers (e.g., booking platforms, payment processors) who help operate our business
Legal authorities if required to comply with applicable law
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Messaging Terms & Conditions
By providing your mobile number and opting into SMS messages from Zenergy Massage and Wellness, you agree to receive text communications related to appointments, service updates, and occasional offers.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit www.zenergytahoe.com.
Your Privacy Choices
You may:
Opt out of marketing communications at any time
Update or request deletion of your personal information by contacting us at info@zenergytahoe.com
Data Security
We take reasonable precautions to protect your information. However, no data transmission or storage can be guaranteed 100% secure.
Contact Information
If you have any questions or requests related to this policy, please contact:
Zenergy Massage and Wellness
Quick Links
Privacy Policy: https://www.zenergytahoe.com/privacy-policy
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Zenergy Massage and Wellness, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with Patty at Zenergy Massage and Wellness on 05/20 at 1pm. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Zenergy Massage and Wellness in the following ways:
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary